The Business Agency

The Business Agency specialises in strengthening your people, sales and strategy.  We work in partnership with you to determine how best to support your business through growth.  We help you review and develop your competitive strategy, and help build foundation elements like Culture and Values, Leadership & Organization Development, right through to Sales Processes and People. There is no “one-size fits all” approach. We flexibly work with you to assign the right expertise to create the right business support solution for your business and within your budget.  The Business Agency can help you or your organization develop accessible and affordable expertise through the following solutions:

  • Consulting & Advisory – for your People, Sales, Strategy 
  • Training – practical teaching of new skills
  • Workshops – sharpening and stretching individuals and teams
  • Coaching Programs – developing your business and people, and their performance
  • Mentoring Programs – growing your leaders thinking and capabilities
  • Facilitation of key meetings – allowing you to focus where you need to
  • Outsourcing – Engage expertise on a regular or “as needed” basis


No matter what your size, you can easily tap into the specialist expertise when and where you need it with The Business Agency.

Our services are tailored to your particular needs.  We work with you to develop a deep understanding of your needs and we won’t charge you expensive consulting prices!  At The Business Agency, we have over 30 years HR, Training and Consulting experience, know-how and proven results.    

Our Human Resource Services include everything from operational HR support (i.e. HR advice, employee relations, HR policy and process development, performance improvement and grievance investigation) through to Human Capital and Human Resource strategies (including developing overall a HR strategy to meet your business needs, Organisational Development, Performance Management, Culture Change, Talent Management, Succession Planning, Workforce Planning, Resourcing Strategies,  Employee Engagement,  Change Management, Restructuring, Merger & Acquisition synthesis, Outplacement Strategies and Knowledge Management).

Our Professional Coaching Services include Life Coaching (e.g. releasing limiting beliefs, bad habits, poor behaviours), Career Coaching, Professional Coaching (e.g. developing soft skills such as influencing, assertiveness, conflict resolution, time management), Management Coaching (e.g. day to day and frontline supervisor/management skill development), Executive and Leadership Coaching (e.g. developing an effective leadership style, emotional intelligence), Business & Franchisee Coaching (e.g. marketing, sales, business management coaching, in addition  to soft skill development and HR support).

Our Professional Training Services include customised training and standard training solutions.  We specialise in soft skill development, such as Leadership Development, Management Training, Mentorship / Mentoring Programs, Performance Management, Team Building (using DiSC or MBTI profiles), Service Excellence, Wowing Customers, Sales Excellence and Personal Development Workshops (Including the Demartini Method).